- The best Certified Air Cleaner
Where can I purchase a Rainbow Cleaning System?
The Rainbow Cleaning System is sold through a network of Independent Authorized Rainbow Distributors. If you are interested in purchasing a Rainbow, please fill out our Request a Demonstration form.
How much does the Rainbow cost?
The price of a Rainbow unit may vary depending on package configurations, local market conditions, taxes, and trade-in value that may be applied to your purchase. You can contact us for additional information. To schedule an in-home consultation, please fill out our Request a Demonstration form.
Do we sell the Rainbow Home Cleaning System on the Internet?
No. Authorized Rainbow Distributors sell the Rainbow Home Cleaning System exclusively through in-home demonstrations. Importantly, only Rainbow Products sold by Authorized Rainbow Distributors in the home come with an authorized warranty. Rainbow products purchased through unauthorized channels, including the Internet, are not covered by an authorized warranty.
Who can I contact for service, replacement parts or liquid supplies?
Please fill in the contact form and we will recommend an action. For every Rainbow Cleaning System that we have sold we offer servicing and repair. For all extra parts that you need you can find on our web shop page.
Where can I obtain a replacement owner’s manual?
Owner manuals are available for download on this website, under the Support menu.
What is covered under the Rainbow warranty?
Rexair provides to its independent Authorized Rainbow Distributors, and only to them, a written four (4) year warranty on the Rainbow SRX Cleaning System and attached accessories and a ten (10) year warranty on the vacuum cleaner motor/electronic controller. These warranties do not cover normal wear and tear arising from usage of products, such as belts, HEPA Neutralizer, etc.
How often do I need to change the HEPA filter?
It is recommended that you have an Authorized Rainbow Service Center inspect your HEPA Neutralizer after two years of use. After five years of use, the HEPA Neutralizer should be replaced (by an Authorized Service Center) to ensure your Rainbow performs its best.
Can the Rainbow pick up liquids?
The Rainbow Power Nozzle is not able to pick up liquids. When used without the Power Nozzle, the Rainbow is able to safely pick up liquids. Always follow the instructions in the owner’s manual.
How much water do I put in the water basin?
Fill the water basin until the top of the dome in the bottom of the basin is covered.
Can I use non-Rainbow brand liquid cleaners or fragrances with the Rainbow, RainMate, AquaMate, MiniJet and RainJet?
Rexair has tested only Rainbow brand supplies for use with our products.
Is the RainJet safe to use on my floors?
The RainJet cleans the following types of floors: marble, stone, ceramic tiles and vinyl and linoleum. Do not use on unfinished, oiled or waxed wooden boards, unsealed tiles, or carpeted floors because they may be water-sensitive. Contact your flooring manufacturer for complete cleaning instructions.
Do you want to witness the power of rainbow cleaning system?
Request a demo and see it yourself for free
